Terms and Conditions

1. Introduction

Welcome to Orchard Web Design. These Terms and Conditions (“Terms”) govern your use of our website, services, and any related agreements between you (“Client”) and Orchard Web Design (“Company,” “we,” “us,” or “our”). By accessing our website or engaging our services, you agree to these Terms.

2. Services

Orchard Web Design provides website design, development, digital marketing, and related services as described in individual project proposals or agreements.

3. Payment Terms

• Payments are due as outlined in the project agreement or invoice.
• Late payments may incur a fee or interest as specified in the invoice.
• We reserve the right to suspend work or website hosting until payment is received.

4. Client Responsibilities

• Provide all necessary content, images, and information needed for project completion in a timely manner.
• Review and approve deliverables promptly to avoid delays.
• Ensure that provided content does not infringe any copyrights or laws.

5. Intellectual Property

• Upon full payment, the Client is granted ownership of the final website design and content created by Orchard Web Design, unless otherwise specified.
• Orchard Web Design retains the right to display work samples in portfolios or marketing materials unless agreed otherwise in writing.
• Any third-party software, plugins, or templates used remain the property of their respective owners.

6. Revisions

Project proposals include a specified number of revisions. Additional revisions may be billed separately.

7. Payment

• At Orchard Web Design, we strive to provide quality web design and development services. This policy outlines our terms for cancellations, refunds, and service termination.
• Clients may cancel a project or service by submitting a written request via email. If work has already begun, clients are responsible for payment for work completed and any costs incurred up to the cancellation date.
• Refunds are considered on a case-by-case basis. Payments made before work begins may be eligible for a full or partial refund. Payments for completed work or delivered services are generally non-refundable. Deposits and third-party expenses may be non-refundable if disclosed in advance and permitted by law. Any approved refund will account for work completed and expenses incurred.
• Monthly maintenance or subscription services may be canceled with written notice before the next billing cycle. Cancellations generally take effect at the end of the current billing period. Payments for the current period are generally non-refundable once the service has begun, subject to applicable law and your service agreement.
• Project Delays and Changes Clients are responsible for providing required content, feedback, and approvals. Delays or requests outside the original project scope may affect timelines or result in additional charges. These circumstances do not automatically qualify for a refund.
• To request a cancellation or refund, contact Orchard Web Design by email with your name, project details, and reason for the request. Approved refunds will generally be processed within 5–10 business days.
• Orchard Web Design reserves the right to suspend or terminate services for non-payment or breaches of the service agreement. Any outstanding balances remain payable as applicable. This policy does not limit any rights provided by applicable law.
• Contact Us Orchard Web Design Email: OrchardWebDesign@Outlook.com Website: https://orchardwebdesign.com/contact-us
By purchasing our services, clients acknowledge this policy and any applicable project agreement. Where the two conflict, applicable law and binding contractual terms will govern.

8. Limitation of Liability

Orchard Web Design is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the services or website. We do not guarantee specific results or business outcomes from our services.

9. Website Hosting and Maintenance

Hosting and ongoing website support are provided and managed exclusively by Orchard Web Design and are required services for all active websites. The monthly fee is $49.95 for the Seed & Sprout packages and $59.95 for the Harvest package, payable by check or automatic credit card billing on the 1st of each month. A seven-day grace period is provided to avoid late fees. If payment has not been received within 30 days, the website will be taken down including the deletion of client provided files, text content, and images from our servers and will be emailed directly to client within 7 business days.

10. Privacy

Our Privacy Policy explains how we collect and use your information. By using our services, you agree to the terms of our Privacy Policy.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law principles.

12. Changes to Terms

Orchard Web Design reserves the right to modify these Terms at any time. Updated terms will be posted on our website, and continued use of services constitutes acceptance of those changes.

13. Contact Information

If you have any questions about these Terms, please contact us at:

Orchard Web Design
Georgetown, KY 40324
(859) 544-4363
OrchardWebDedsign@Outlook.com

Effective Date: 05-25-2025